FAQ

 
 
 

CARPET CARE

 
Answers to many questions our customers have often asked. If you can’t find the information you’re looking for, please feel free to contact us.
 
 
Q: Are you a Local Company? Is Fabri-Klean a Certified cleaning business?
 
Q: What are the dangers to my health from a soiled carpet?
 
Q: What chemicals do you use?
 
 
 
Q: How do you set your cleaning rates?
 
Q: How often is it recommended to have my carpet professionally cleaned?
 
Q: Do you support any charities?
 
 
 
 
 
 
 
Q: What is your recommendation regarding portable cleaning?
 
Q: What method of carpet cleaning does Fabri-Klean use?
 
Q: How does hot water extraction carpet cleaning work?
 
 
 
Q: How long will it take for my carpets to dry?
 
Q: Do you use portable or truck mounted equipment?
 
Q: How often should I have my carpet or upholstery cleaned?
 
Q: How can I help keep my carpets and upholstery clean between professional cleaning?
 
 
 
 
 
 

WATER DAMAGE

 
 
Q: What causes water damage?
 
Q: What are some hidden signs of water damage?
 
Q: Can water damage cause mold?
 
Q: What is dehumidification?
 
 
 
Q: How can we safely inspect our house or business for water damage?
 
Q: How does the water removal process work?
 
Q: What is focused air-drying?
 
 
 
 
 
 
The Importance of Regular Vacuuming
 
Q: Is there a specific type or style of vacuum that you recommend?
 
Q: How often should I vacuum?
 
Q: Should the new vacuum cleaner I purchase have a HEPA filter?
 
 
 

SPOT REMOVAL GUIDE – The ABC’s of spot removal

 
 

Act Fast!

 
Most carpets on the market today have been treated with a stain-resistant product, which means that many spills can be cleaned up if immediate action is taken. The longer the delay, the higher the probability of a spill becoming a permanent stain.
 
 
 

Blot The Spot!

 
Using a dry absorbent cloth or white paper towel, blot the liquid spill. It is important that you resist the urge to scrub! Scrubbing action can cause the pile to become distorted in the affected area. Continue to use a dry cloth or paper towels until the area is completely dry.
 
 
 
 
 
 

Cautiously Test Spot Removal Agents

 
 
In an inconspicuous area, test a small amount of your stain treatment to make sure that the solution won’t damage the fibre or the dye of your carpet. Once you’ve applied several drops to the test area, hold a white cloth on the wet area for several seconds. Look on the cloth for colour transfer, and on the carpet for colour change or damage. If a change occurs, another cleaning solution should be selected. If no damage is detected, apply a small amount of the selected cleaning solution with a dry white cloth and allow it to sit for about 10 minutes then work in gently.
 
 
 
After the spot has been completely removed, rinse the affected area well using cold water, and blot with another dry cloth until all of the cleaning solutions have been removed. To Dry: Apply a one-half inch layer of white paper towels to the affected area and weigh those down with a flat, heavy object. Continue to change the paper towels as needed.
 
Tip: Work from the edges of the spill toward the centre.
This will help prevent the stain from spreading.